Terms of Use
# Terms of Use
## Table of Contents
1. Website use
2. Site access and account creation
3. Site content
4. Site management
5. Description of services provided
6. Technical limitations
7. Liability
8. Hyperlinks
9. Intellectual property
10. Personal data
11. Cookies
12. Modifications
13. Applicable law and competent jurisdiction
14. Contact
---
## Preamble
The websites www.follows.ch and www.tryfollows.com (hereinafter "the Sites") are operated by Follows.
Its headquarters is located at Cours des Bastions, 13 – 1205 Geneva, Switzerland.
---
## Article 1 – Website use
Navigation on this site constitutes unreserved acceptance of these general terms of use. The currently online version is the only one enforceable throughout the duration of site use, until a new version replaces it.
---
## Article 2 – Site access and account creation
### 2.1 Site access
Site access is free and open to all users. **Subscription to paid services is reserved for adults with full legal capacity or minors with parental authorization.** The Service Provider reserves the right to request age verification and parental consent, particularly when using online appointment booking services or subscribing to services.
Site access and use are strictly personal. You undertake not to use this site, nor the information or data contained therein, for illegal, fraudulent, or harmful commercial solicitation purposes, including sending unsolicited emails.
You have the possibility to schedule an appointment with one of our experts via the calendar available on the homepage.
### 2.2 Account creation
Account creation requires providing certain personal data, including Instagram and/or TikTok credentials, which are processed in accordance with our privacy policy.
By creating an account, you confirm that you are authorized to provide these credentials and that the social media accounts belong to you or that you have explicit permission from their owner.
### 2.3 Account termination
Any request for account or data deletion must be sent by email to: **support@follows.ch**
The Service Provider reserves the right to suspend or terminate accounts that violate these terms of use.
---
## Article 3 – Site content
All trademarks, photographs, texts, comments, illustrations, images (animated or not), video sequences, sounds, as well as all software applications that could be used to operate this site and, more generally, all elements reproduced or used on the site are protected by laws in force on intellectual property.
They are the full and entire property of the Service Provider or its partners. Any reproduction, representation, use or adaptation, in any form whatsoever, of all or part of these elements, including software applications, without prior written agreement from the Service Provider, is strictly prohibited.
The fact that the Service Provider does not initiate proceedings upon becoming aware of unauthorized use does not constitute acceptance of said use nor waiver of prosecution.
---
## Article 4 – Site management
For proper site management, the Service Provider may, at any time:
- Suspend, interrupt or limit access to all or part of the site
- Restrict site access, or to certain parts of the site, to a specific category of users
- Delete any information that could disrupt operation or violate national or international laws, or internet etiquette rules
- Suspend the site to perform updates
- Terminate accounts that violate these terms of use
---
## Article 5 – Description of services provided
The site's purpose is to enable presentation, marketing and management of services offered by Follows company.
Follows strives to provide information as accurate as possible. However, it cannot be held responsible for omissions, inaccuracies or gaps in updates, whether due to its fault or that of third-party partners.
All information offered on the site is given for informational purposes and is subject to change. Furthermore, the information is not exhaustive and is given subject to modifications made since their online publication.
---
## Article 6 – Technical limitations
The site is developed using WIX technology.
Follows cannot be held responsible for material damage resulting from site use.
Follows recommends users access the site with recent equipment, containing no viruses, and an updated browser.
Users are responsible for verifying their environment's compatibility with site functionalities.
---
## Article 7 – Liability
The Service Provider cannot be held responsible in case of failure, breakdown, difficulty or interruption preventing access to the site or one of its functionalities.
The connection equipment used is under your complete responsibility. You must take all appropriate measures to protect your equipment and data, particularly against viral attacks via Internet. You are also solely responsible for sites and data you consult.
**The Service Provider cannot be held responsible in case of legal proceedings initiated against you:**
- Due to site use or any service accessible via Internet
- Due to non-compliance with these general conditions
The Service Provider is not responsible for damage caused to yourself, third parties and/or your equipment due to your connection or site use. You waive any action against the Service Provider for this reason.
If the Service Provider were to be subject to amicable or judicial proceedings due to your site use, it may turn against you to obtain compensation for all damages, amounts, convictions and costs that may result.
---
## Article 8 – Hyperlinks
**Links to the site are generally authorized**, provided they:
- Do not misrepresent the nature or content of our services
- Do not harm our reputation or image
- Are not used for illegal, fraudulent or malicious purposes
- Do not violate intellectual property rights
**The Service Provider reserves the right to request removal of any link** that does not comply with these conditions.
Any information accessible via a link to other sites is not published by the Service Provider, who disclaims all responsibility regarding their content.
---
## Article 9 – Intellectual property
The Service Provider's site content, including its general structure, texts, images, logos, icons, sounds and software, is the exclusive property of the Service Provider.
Any total or partial reproduction or representation of the site or one of its elements without prior written authorization from the Service Provider is prohibited and constitutes counterfeiting in accordance with applicable intellectual property laws.
---
## Article 10 – Personal data
For any information relating to collection, processing and protection of personal data, users are invited to consult the **Privacy Policy** accessible on the Service Provider's site.
The Service Provider commits to processing personal data in compliance with applicable regulations, including the Swiss Federal Act on Data Protection (FADP) and the EU General Data Protection Regulation (GDPR) where applicable.
---
## Article 11 – Cookies
The site uses cookies to improve user experience and analyze site traffic. For detailed information about cookies used and management options, users are invited to consult the **Privacy Policy** accessible on the Service Provider's site.
By continuing to navigate the site, you consent to the use of cookies in accordance with our policy.
---
## Article 12 – Modifications
These terms of use may be modified or supplemented at any time. Site users are therefore invited to consult them regularly.
Any significant modification will be notified to users via appropriate means (email, site notification, etc.).
---
## Article 13 – Applicable law and competent jurisdiction
This site as well as Follows' professional activity are governed by **Swiss law**.
This English version constitutes the binding agreement for English-speaking users. In case of discrepancy between language versions, this English version shall prevail for users who have agreed to these English terms.
Any dispute relating to the interpretation, execution or breach of these terms of use will fall under the **exclusive jurisdiction of Swiss courts**.
---
## Article 14 – Contact
For any question or information concerning products presented on the site or about the site itself, you can contact us at the following address: **support@follows.ch**